frequently Ask Questions
As the most popular train service in the United States, Amtrak has trains running across every major region in the United States, including trains connecting American cities and Canadian cities. In fact, you could get from coast to coast, or even around the entire U.S. by Amtrak train. Amtrak has an especially strong presence on both the West Coast and the East Coast, with trains from LA to Seattle and Miami to New York. It also connects the Midwest to both coasts, with train stations in major cities like Chicago.
Yes, Amtrak offers WiFi on their trains. Although most trips with Amtrak will have WiFi as advertised, some trains might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Amtrak WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.
You can buy a train ticket at most large train stations, which are staffed with Amtrak ticket agents. If a ticket agent is not available, many stations provide a Quik-Trak Kiosk from which you can purchase a ticket directly.
Yes, Amtrak requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.
Yes, there are bathrooms on Amtrak trains. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.
Many Amtrak trains have diner cars with meal service for breakfast, lunch, and dinner. Prices and selections vary between different routes; menus are updated regularly. Additionally, most trains will have various snacks and beverages available for purchase. NextGen Acela trains feature an upgraded hybrid grab-and-go café experience with faster service and improved options.
Amtrak does not require a printed ticket for boarding. Upon purchase, eTickets will be delivered as a PDF attached to your confirmation email. Simply pull up the eTicket on your mobile device and present a valid ID to the conductor when prompted.
Yes, Amtrak allows minors 13-16 years of age to travel unaccompanied, with restrictions. Children aged 12 and under must travel with another person who is at least 18 years old.